Primary Healthcare Performance Initiative 

Client: World Bank

2016 - 2019

Role: Design Lead & Project Manager

Worked with: UX&UI Designers, Researchers, Data Analysts, Initiative Stakeholders, Other stakeholder constituents such as WHO, Gates Foundation, Unicef

Objective

The core challenge was leveraging complex primary healthcare performance, human capital, and universal health data to influence policy and funding decisions across multiple countries. The data needed to be presented clearly to critical decision-making stakeholders.

How I Drove Impact

A series of projects spanned over three years, addressing similar communication challenges across a series of projects. I collaborated closely with the performance measurement team, domain leadership, researchers, and analysts. I led the design efforts to deliver strategic communication and compelling data visualization tailored for high-level decision-makers.

We conducted a series of workshops to iterate the insights narrative requirements and initial wireframes. This ensured the key actionable results and insights were clearly communicated through effective data visualization and messages.

This orchestration integrated a critical layer of UX/UI and Information Design expertise into the initiative's data reporting lifecycle.

We executed a variety of products tailored to audience needs, including printable PDF reports (necessary due to network infrastructure constraints in many countries), funding pitch presentations, G7 conference presentations, and UHC conference reports.

Outcome

We delivered a series of outcomes that assisted the World Bank delegates to directly influence policy and funding decisions across multiple countries by elevating the clarity and impact of data-driven reporting and enhancing the understanding of complex information.